I’ve heard more than once that the Pink Elephant conference was something to behold. And if I was only to go once in my lifetime, I wanted it to be this year with Canadian astronaut, Commander Hadfield, as the keynote. So, I ponied up with the outrageous fees that IT conferences can command and I’ve been asked, “was it worth it?”
As a fee-paying delegate, (rather than being there on a speaker ticket), my plan of attack was much different. With so many tracks and no lunch breaks, one really does need to have a plan of attack. I couldn’t just stroll around and visit what took my fancy at the time. I had my book and my highlighter and I had the four days mapped out. It came a little unstuck on day 3, but let’s not talk about that.
I can’t rattle off a few gems without first giving a nod to the Pinkers—the Pink Elephant consultants and staff. The annual conference at the Bellagio Hotel and Casino is just a feat of organisation. And it’s not just about the event. Each of those Pink consultants that I saw deliver presentations are outstanding speakers; Jack Probst, George Spalding, Troy du Moulin, to name just a few. They know their stuff and are true professionals.
Given my personal requirement to maximise ROI for a Pink ticket, I kicked off with a conference optimiser— Sunday afternoon tracks of pre-conference breakout sessions–to see the perennial Pink motivator Kirk Weisler. Everyone can use a good kick in the morale and Kirk’s message was a good reminder for me, as a self-employed consultant, to check in with my goals. Do the activities I do at work connect me to those goals? What about you?
A bit of fizzy rah-rah is a good way to start, but the meat is in the eleventy-billion sessions that Pink makes you choose from. (At least you can download all the session presentations for later consumption.) The Best Practices for Implementing an ITSM Tool was a lively panel discussion with speakers from Citrix GoToAssist, EasyVista, and Navvia. I was interested to hear the recommended practice with tool migration is to leave everything archived in a data warehouse and only bring across open tickets and other live data. But, as my good friend, Craig Wilkey from Attivio, pointed out—what about all that organisational learning now holed up in a bunker? Good point, sir! Perhaps the most interesting thing was the wave of discussion over social media that was provoked by David Mainville’s comment, “there IS no out of the box”. The old configuration vs customisation question.
There were industry activities involving think tanks and Axelos announcements—here’s a good rundown from Macanta—and and some well-deserving winners of awards. Oh, Attivio? Yeah, they won innovation of the year for their unified information access platform—that’s heartening for anyone who cares about knowledge management.
And what about the guy I’d come all this way to see? He did not disappoint. Talk about inspiring. Commander Chris Hadfield has been booked for the keynote well in advance, while he was still on the International Space Station. He shared his photography and experiences of living in space and learning from failure. The most significant message for us as IT people is, plan to fail. Because if you plan to fail, you’ll know exactly how to respond if it does. The whole room was mesmerised and when he finished singing Space Oddity at the conclusion of his talk, we all erupted with applause.
So, was it worth it? Yes. Especially for the in-person connections that were made after having interacted with so many of these smart people online for a year or two.
Will you go next year?
Similar bat time, same bat channel, superheroes.
Other Pink14 blog posts here:
Rebecca Beach writing for the ITSM Review
Jon Reynolds (Cloud Sherpas)
Ian Aitchison (LANDESK)
Earl Begley from the University of Kentucky, writing for the ITSM Review
Chuck Darst for HP
James Finister (Tata Consultancy Services)