An Interview with Evan Hamilton from UserVoice

I took a look at UserVoice a couple of weeks ago when a blog entry of theirs turned up in my RSS reader. As said on the website, they’re a San Francisco-based startup focused on helping companies listen to their customers through feedback and support tools. They’re passionate about understanding and engagement, which was obvious when Evan Hamilton, UserVoice’s Community Manager responded to one of my tweets. He seemed like a nice enough guy, so I asked if he’d participate in an email interview about UserVoice and the role of knowledge management.

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