As a freelancer, I have been using the Basecamp’s online project management tool for quite. I’ve been a contractor with a login to clients’ paid versions and I’ve been running my own free trial version quite successfully. Together with Highrise, it’s a good little knowledge management system. If I’m disciplined enough to document my quoting, processes and milestones, it’s less stuff clogging up my head when I switch off the computer.
CeBIT Australia 2011 was held in Sydney last week. I went along on the last day of the exhibition to catch up with the HelpMaster guys on the PRD Software stand. It was their first time as an exhibitor at CeBIT and they were certainly busy the whole three days. Fielding lots of interest from people looking for CRM and service desk solutions, they took the opportunity to demo HelpMaster Pro’s newest version.
Read PRD’s software recap of the day here.