Categorising knowledge
Don't get too granular straight away. It's like going to a restaurant with a menu full of acceptable choices—it's too hard to decide and you end up with the parmigiana.
'General' or 'miscellaneous' is the
Your email can save your bacon
So many people hate spam (rightly so) and their growing inboxes. I often hear claims from people who have deleted everything in there just to achieve Inbox: Zero status. If this is you, you could be throwing the baby out
Knowledge 2.0 – Social Media Policy and Process Tips
If you aren't already on the social media bus, you're probably thinking about it. If you are using social media as a tool for your business, are you using it effectively? Web 2.0 is the term given to web-based apps that