The Future is Practical
The LEADit 2012 conference rounds out a pretty stellar year for the Knowledge Bird. Knowledge management topics were high on the agenda and I can't help but think the interest my paper sparked last year had something to do with
Community Management in Government—Craig Thomler’s Best Tips
Craig Thomler, Managing Director of Delib, Australia & New Zealand, is a leading social media and Government 2.0 advocate and practitioner. He'll be speaking at Swarmconf on Community Management: is it a profession or a task? Like most community management specialists, he's
Venessa Paech’s 5 Best Tips for Tip-top Governance
Well, I've just booked plane tickets for Swarmconf. Held at Hub Melbourne in Bourke st September 13-14. The one day conference + one day workshop will feature top community managers and thought leaders, including Justin Isaf, Community Manager for the Huffington
Is Forrester the Marriage Counsellor for KM and IT?
Maybe it's the professional circles I've been moving in this year, but I've been feeling the last nine months or so has seen a rise in the profile of knowledge management, generally. It could also be an effect of bias. However,
Why You Should Open Up Support to Your User Community
Do you know you have a ready-made community of practice that could be sharing knowledge amongst each other about your product or service? They might be talking in person, but it's likely they occasionally talk to each other on Facebook
Types of knowledge
I've always found the academic discussions that nitpick over the definitions of tacit and implicit knowledge to be irritating, but just for the record, here's what they mean: Tacit – this is the knowledge in our heads that is made up