Late last year I was lucky enough to get an early preview of The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win. Written by what seems to be the holy trinity of the DevOps movement—Gene Kim,
Like late-night TV, the mind can go from the sublime to the ridiculous when it's dark and quiet. And so here I am with 7 reasons why self-service forums are like a ShamWow.
1. ShamWow's in your face around the clock