I've observed a discussion on the twitters lately dissing hierarchical categorisation in favour of tagging. The conversation was around incident management, but I think it's worthy of expanding on in a broader knowledge management sense. It's well-known that I like
Last night's NSW KM Forum was the last for the year, so they finished things off with a knowledge cafÃ© on the topic of social media. Is this the end of KM as we know it or its second coming?
I've become more and more convinced over recent weeks that knowledge management isn't about managing knowledge at all. The Oxford dictionary defines management as "the process of dealing with or controlling things or people". Knowledge isn't something we deal with;
Maybe it's the professional circles I've been moving in this year, but I've been feeling the last nine months or so has seen a rise in the profile of knowledge management, generally. It could also be an effect of bias. However,
As Facebook approaches IPO and Twitter becomes part of the general media landscape, corporate-sanctioned social media tools are slowly seeping into the workplace. Once you've made the cultural shift of getting people using tools like Yammer, it's not much of
I've been nursing an addiction to LinkedIn groups—itSMF and knowledge management groups, in particular. One term that's been coming up a lot is knowledge cafÃ©. A knowledge cafÃ© is a facilitated workshop, occurring in the workplace, that assists in a
The Information Age is bearing down on us. We're carrying the burden of constant connection. Wireless internet, 3G, mobile devices, checking in where we're going, checking out what others are doing, and that old dinosaur email—we're all connected all the