Strategy

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What is sales enablement? With the evolution of SaaS, customer success has risen to prominence, but there's another function that's become increasingly important inside growth companies—sales enablement. Sales teams succeed when they have access to timely information about competition, product roadmap,

Most organisations don't have any kind of knowledge management strategy. They will have storage and collaboration platforms, and often there's a learning and development plan, but that's about it. Knowledge management is much broader than even having a knowledge base

We’re all working in a whole new world for a while, thanks to COVID-19. And, thanks to the worldwide disruption to normal #CorporateLyf, knowledge tech companies like Notion are thriving and capturing booming valuations.    Maybe, the way we work has changed

Digital transformation is a standing agenda item for almost all boards, but what does it mean, exactly? Essentially, "digital transformation is about how an organisation uses technology to better compete". It's more than simply digitising documents and switching people from

One of the biggest obstacles organisations have when they introduce a learning and development program for the first time is designing a curriculum. Creating individual content for an e-learning system, for example, can be a daunting exercise—not unlike the writer

I grew up in the family business of ticketwriting & screenprinting. I went to TAFE to learn foundational skills in calligraphy, brush lettering, and screenprinting, and I spent time in the workshop with my parents showing me how to apply

There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don't know. But there are also unknown unknowns. There are things we don't