How active is your directory?


Getting the most out of Confluence’s personal spaces

If your organisation has been using Confluence for several years, already, chances are it’s adoption has happened gradually—organically, even—as one team started using it for documentation, and then another, and then another. Your organisation’s Confluence may have become many things to many people. One of the often untapped benefits is the personal space feature. In terms of basic info like name, location, department etc, it’s very much like any other directory service; it relies on the profile owner to keep it up to date, and hopefully a little bit interesting, so that you can quickly find contact info for whomever you happen to be looking for. But that’s just one small part of it.

Customisable home page

When you create a personal space, you’ve got your own dashboard view of your workday, in a way. The sidebar can be configured with links to frequently used other parts of Confluence—like project pages or a knowledge base—and even external links to oft-visited websites, like eBay. Just kidding; no one goes there, anymore. We’re all using Gumtree. You can use it as a home base for draft documents, meeting notes, tasks and project to-dos, and you’ve also got a ready-made platform from which to share your intrapreneurial insights via the blog.

Using labels

Confluence also gives you some pretty need functionality that can help you as your business grows and you find yourself working with so many people that you can’t possibly remember which team everyone belongs to. Labels allow you to improve your findability. You could label your personal space with fire-warden, JP, and projects or groups you’re associated with. It’s easy to go crazy with labels, though, so it’s a good idea to have a conversation with other team leaders and HR to find out what people wish they could search on when they go looking for people in the staff directory.



Post a Comment: