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KCS v6 Practices 2 days

This 2-day workshop provides a thorough coverage of KCS theory and practice and is excellent preparation for the optional KCS v6 Practices Certification exam, which can be taken separately after the course.

During this workshop, participants will learn:

  • An understanding of the key deliverables required to implement KCS
  • Best practices for measuring knowledge activity, performance, and value
  • Techniques for ensuring knowledge base quality without review queues
  • Processes for creating in-workflow (Solve Loop) and value-added (Evolve Loop) content
  • How to manage a KCS adoption, avoiding mistakes others have made

Typical attendance includes:

  • Program and project managers for KCS adoption
  • KCS adoption team members
  • Supervisors and first- and second-line managers
  • Trainers
  • Coaches
  • Consultants
  • Knowledge workers who aspire to be coaches or managers
  • Product managers and architects for technology and tools that enable the KCS practices

Booking via ALC Training

Event Details

May 11 @ 9:00 am - May 12 @ 4:00 pm
9:00 am - 4:00 pm
ALC Training
Online event
1300 767 592