I’ll bring the squishy stuff
For an IT consultancy, service management is reputation management, and there’s nothing more disheartening, when you’ve been the steward of your client’s major transformation, than to see your good work fall over down the track. It’s the squishy stuff that’ll let you down, because it takes time that your client doesn’t have; creativity that’s uncommon to technical expertise; and consistent messaging that your client needs to understand.
I’m an experienced content marketer and IT operations practitioner. It’s a weird combination that makes me uniquely suited to helping your technical team deliver change that sticks.