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Keys to a Kickass Knowledge Base

Kickass bundle deal


$497 worth of value for $297.


That’s $200 off for all 12 lessons, plus a one-on-one Diagnostic Session with Aprill.

All 4 Keys to a Kickass Knowledge Base interactive PDF guides, includes:

  • Book 1: Strategy & Culture
  • Book 2: Writing & improving Articles
  • Book 3: Optimising Self Service
  • Book 4: Metrics & KPIs


Reserve your included 1-hour one-on-one whenever you need customised advice for improving your self-service offering.


  • tasks;
  • tips;
  • worksheets;
  • links to further resources; and
  • workshop facilitation guidance, so you can lead your support team through change.


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