Description
Get the Keys to a Kickass KB now.
Includes:
- tasks;
- tips;
- worksheets;
- links to further resources; and
- workshop facilitation guidance, so you can lead your support team through change.
Keys to a Kickass Knowledge Base
Kickass KB course
$457.00
All 4 Keys to a Kickass Knowledge Base interactive modules.
Includes:
- Module 1: Strategy & Culture
- Module 2: Writing & improving Articles
- Module 3: Optimising Self Service
- Module 4: Metrics & KPIs
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Kickass VIP
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