205 year old organisation meets the future head-on
Coming up this week in Melbourne is the Innovating IT Service conference. The final interview in this series is with Cameron Gough, General Manager of Australia Post's Digital Delivery Centre. Cameron will be appearing on the discussion panel and delivering
The Future of IT Service Delivery
Don't worry, it's not another predictions post. The Innovating IT Service conference will be held in Melbourne on the 11-12 March. Gene Kim is keynoting, so of course, I'm going to be there. I was at the hotel bar, suffering
LEADit 14: Quicker, simpler, seamless
I've tried to capture the most distinct themes that emerged at this year's Australian national conference for the itSMF in the title. As I predicted last year, our local industry did contract, but not in the way I expected. This
Pink14: was it worth it?
I've heard more than once that the Pink Elephant conference was something to behold. And if I was only to go once in my lifetime, I wanted it to be this year with Canadian astronaut, Commander Hadfield, as the keynote.
Change management and knowledge management holding each other’s hand
Jeanette Allom-Hill is the Change Leadership Director for the NSW State Treasury. She'll be presenting Change Mangement—KM's symbiotic partner or alter ego? at July's KM Australia Congress. I spoke to her recently about her role in the NSW state government,
This revolution will be televised
Just when I thought this year's speaking topic had been retired, I am back like John Farnham. (Australians will understand that reference.) The conference industry is about to be disrupted; as if social media wasn't enough. IT conferences have traditionally been
The Future is Practical
The LEADit 2012 conference rounds out a pretty stellar year for the Knowledge Bird. Knowledge management topics were high on the agenda and I can't help but think the interest my paper sparked last year had something to do with