Support: the wild west of documentation
Earlier this year, I was listening in on the Twitter stream for #writethedocs—a conference for technical writers—when one of the  speakers mentioned turning documentation from passive to dynamic. Support: the wild west of documentation. -- @gkoberger Fantastic #writethedocs talk. https://t.co/ZQc11NH3ad — Aprill Allen
How do you solve a problem like enterprise search?
The final KMLF meeting of 2014Â was a panel discussion about enterprise search. Brett Matson, Managing Director of enterprise search provider Funnelback, revealed some interesting insights that I wanted to capture in this interview. Brett used to work in the search